I read an article today sent by my employer as a part of a larger series the company is doing on emotional intelligence. They like to do these things once in a while. I work in an industry which has extremely high attrition rates, and so instead of fixing the things that are making people quit in the first place (toxic superiors, unnecessarily long hours, extensive client demands and not enough time to do anything else in your life), they send us videos on how to improve our emotional intelligence by doing breathing exercises. Yeah, true story.
The article is titled, ‘Developing Self-Awareness Helped me prevent Lawyer Burnout‘ and has been written by Ed Andrew. It talks about his journey into building self-awareness – which is allegedly one of the best tools you can possess as a professional in any field, but more specifically this field – after he was diagnosed with cancer. Andrew starts off by talking about how, “the nature of legal practice, which involved long hours, pressure to excel, competition to rise to the top, dismay at repetitive work, fear of failure, and peer pressure is a potential melting pot for stress to build.” Then he goes on to give us a couple of shocking stories about toxic bosses, to highlight how real of an issue burnout is. There are a few helpful pointers in the article on identifying what is causing you stress in the first place and what not, but the article ends with some advice I want to talk about.
Basically, according to this piece, extreme stress is a part of my job and industry and since any real top-down change is unlikely, I had best learn to regulate my own mind and emotions. Some helpful tips on this? Breathing exercises. Again.
I’m not against breathing exercises in the least, don’t get me wrong. But the article has a defeatist tone to it I don’t enjoy. This is something I hear a lot in my industry, that “there isn’t going to be any real change, so you might as well learn to live with it”. Which I do. Because I have no other choice. But I’m uncomfortable with letting the bosses off so easy as well. There are tons of things that could be changed in my workplace (and honestly I think in all workplaces) without negatively impacting the bottom line (which is really, the only thing people are concerned about).
For example, working from home. There have been endless articles on how working from home allows people to work better, be more productive, while also enjoying some semblance of balance. For some reason, a lot of people in the legal industry are against this practice continuing indefinitely. Why? Who knows. Maybe they think we slack off at home. Maybe they think we might get the chance to start side ventures and eventually quit work if we stay at home. Or maybe, they just like the culture of depressing offices brainlessly filled by people at all hours because people are too afraid to leave the place before someone else does (even though the work is done).
Another thing? Working on the weekend. I understand that I work in an industry where people pay a lot of money for our services and so expect to get commensurate output. But I also genuinely believe there is no work that cannot wait till Monday morning. For some reason everyone has gotten into a bad habit of passing work onto their juniors at the end of the week, expecting to see it “first thing Monday morning” so they can “assess it with a fresh pair of eyes” and get it off their schedule. Expecting to see something on a Monday morning means you expect someone to work on it over the weekend, which in most cases, is completely unnecessary.
Punching in and out of the workplace. There is a lot of debate on the continued usefulness of the “billable hour”. If you’re not a legal practitioner, I am afraid I am going to lose you for a bit, but I really want to talk about it. Most law firms work on the idea that you have to bill a certain minimum number of hours in a year, and if you don’t meet this target, they tend to take it out of your pay. People, most of them way smarter than me, have often spoken about how ridiculously high this number is, and how useless the concept is as a whole. But because we are a “traditional” industry, we still insist on it. What does this mean? You have to spend a certain number of hours on your desk even when you don’t have any work to show you are meeting the targets. Which means people waste time they don’t need to on their desks, inventing work they haven’t done to meet their goals.
These are just a few examples of things I can think of that can change to make our lives less stressful. It isn’t as easy to implement as sending out an article on breathing exercises to your employees every once in a while, but I think it might be the slightest bit more effective.